Welcome to my individual blog. In my blog, I will show you what I did the project. My part of the project is to come up with the overall problems from each part (researches, interviews, and observations). Then, I wrote down the people 's feeling about the problem. Moreover, I support them psychologically during work time.




We find a series Business problem, which is "The salon reuse the tools for every customer, which lead to dirt and effect the customer. However, when people recognize that about the salon, they won't come to it, and it could be worse, the saloon could be closed forever. So, it will end with financial losses to the salon". 

Research Problems... 

* The argument about price can cause a kill,  insulting conversations.
- She feels unfear

* Men of the third gender are going to women salon.

 - She feels loathing and fear.

* The consumers are indeed at risk for contracting fungal; yeast, and bacterial infections from nail salon equipment.

- She will feel worried about the nail's health.

* Concentrations of ozone cause mild temporary eye and respiratory irritation and inflammatory response of the respiratory tract and lung.

- She will feel worried about the hair's health

Formaldehyde has been classified as a potential carcinogen and can also cause sensory and respiratory irritation.

- The customer will be afraid to have sensory or respiratory irritation because of this substance.

She will feel worried about her body and health.

The black and white change cause a scar on the customer's body.

- Customer's fear of burning and the burn cause a scar on their body.  She will feel impressed of showing other people my hands.

Observation's problem

* The nail's tools are reused for the customer.

- I felt that I was discomfort as I had a feel that may be some diseases are transferred to me from such tools as the tools used in saloons are for all customers. In this case, may be more harm may hurt my nails and already diseases may arise as a liver disease as nails are connected with blood and other skin diseases.

* The saloon's floor is crushed which hearts the customer's feet.

- Customer dissatisfaction while they walk in the salon. I felt not to go to this salon again as may be my feet hurt, and even if I have my kids, surely, they may be exposed to harm. I felt as if I was walking on pieces of glass.

* Cracked wall massage room and this lead to the collapse of the wall on the back of the customer.

- Clients do not desire to enter the room. I felt the fear of the wall coming down on me while doing massage.

* The stuff doesn't pay attention to the customer serves sequence.

- The customer feels disrespectful, injustice and inequality. I felt as if the staff does not have a desire for serving clients and their care is limited, and they neglect customers. In fact, I felt as if I am working under their hand not going to make a service paid.

* The saloon crowded in celebration time, and the customer waits for a long time.

- The client feels upset because of congestion. I felt having a headache, regret and stressed and even I was unable to continue there.

*The customer prefers some stuff than the others, but they moved between different branch, and they don't know in which branch they are.

- The customer will feel angry and unconfined of the others stuff.

They do their work based on their mood.

They will feel stress.

*At the end of the job time, they do their work in an inappropriate way, just to finish earlier.

-The Customer feels scared and uncomfortable.

*They took out the customer when the time is finish; they don't care about the client situation.

-The customer feels joules.

*They eat in the Henna preparing and making room.

-The customer feels disgusted.

*They don't wear gloves and mouth cover during the serves.

-Feel: unsafely, worry about myself from diseases

*The air is full of germs and dirt because of the hair blower and the smell of Henna.

-Feel: Narrow breathing‏ about the smell and choking a lot.

Interview's problem

Ozone causes alopecia and infects the hair Scalp.

Feel: Disappointed, sad that the hair was difficult to get it back.

Do not wear respirators when they are serving the customers cause disease transmission.

Feel: uncomfortable, unsecured about this situation.

Lack to help the client.

Feel: angry and disrespectful of the way that the staff is talking or act.

Injure the customers by manicure tools.

The customer will feel in pain, and they won't trust the stuff. They will feel uncomfortable and worried.

Not using cleaning machine to clean the scissors and hairbrush.

The customer will feel unhappy and disappointed because this is under their expectation; they came to the salon and put all the trust into the stuff, that their tools are well cleaned.

Fungus infection from the salon.

The customer will feel that they have been exploited, and they will prettier not to get fungus infection.

External health damages such as effecting your hairstyle and hair nails.

The customer will feel furious and shocked because they didn't think that could happen, they had a big faith in the results.

Internal health such as hair Ddiseases and Insect by fungus.

I will feel in depressed, and I will be uncomfortable from being in such dirty place that caused diseases for me. I will not feel like I want to come back again to this location. 

I will explain the Six Thinking Hats:

1- The Black Hat is judgment - the devil's advocate or why something may not work. Spot the difficulties and dangers; where things might go wrong. Probably the most powerful and useful of the Hats but a problem if overused.

2- The Red Hat signifies feelings, hunches, and intuition. When using this hat you can express emotions and feelings and share fears, likes, dislikes, loves and hates. I am the red hat, so I get the problem from the interview, observation, and research. Then I wrote the feeling of people about this problem. 

3- The Green Hat focuses on creativity; the possibilities, alternatives, and new ideas. It's an opportunity to express new concepts and new perceptions. Khloud is the green hat, so she thinks about what the people think about the problem.

4- The White Hat calls for information known or needed. "The facts, just the facts. Maitha is the white hat, so she did research about the question that we did.
 
5- The Blue Hat is used to manage the thinking process. It's the control mechanism that ensures the Six Thinking Hats guidelines are observed. Shamma is the blue hat, so she did the observation int he alone.

 6- The Yellow Hat symbolizes brightness and optimism. Under this hat, you explore the positives and probe for value and benefit. Samira is the Yellow hat, so she did the interview.  

How we word as a team depend on MBTI

In our team, we have three type of  MBTI. First ESFJs (khloud); enjoy supporting their friends and loved ones, organizing social gatherings and doing their best to make sure everyone is happy. Second ESFP (Maitha Ali) people with this personality type are often the first to help someone talk out a challenging problem, happily providing emotional support and practical advice.  ESFP personalities can bring everyone else along for the ride. Finally, the ESTJ (Khawla (I am), Shamma, Samira) are representatives of tradition and order, utilizing their understanding of what is right, wrong and socially acceptable to bring families and communities together. ESTJs often take on roles as community organizers, working hard to bring everyone together.

Depend on those types, we all work as a team to do the project.
Shamma, Khawla, Samira primary job is to organizers, working hard to bring everyone together. Khloud's role is to Encourage, lift and strengthen the team. Spread a positive energy in the team. Maitha Ali's role is to spread the happiness and energy between us, make for us an atmosphere of fun and takes us away from the fatigue and stress environment.